Privacy Policy

Effective Date: Oct 2025

1. Introduction

Rise Reformer Pilates (“Rise,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us online (through our website, booking platforms, social media, or other digital tools) and offline (at our physical studio, events, or workshops).

By using our services, visiting our website, or providing information to us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: name, email address, phone number, postal address.

  • Booking and Payment Information: class bookings, membership purchases, payment details (processed securely via our third-party provider).

  • Health Information: any information you voluntarily provide about injuries, pregnancy, or conditions relevant to class participation.

  • Usage Data: IP address, browser type, and information about how you use our website or online booking tools.

  • Marketing Preferences: responses to promotions, opt-in to our newsletter or SMS.

We do not intentionally collect information from minors under 18 without parental consent.

3. How We Collect Information

We collect information in the following ways:

  • Directly from you: when you create an account, make a booking, complete forms, sign up for events, or contact us.

  • Automatically: through cookies and similar technologies that help us understand website use and improve performance.

  • From trusted partners: such as our scheduling or payment software providers (for example, Mariana Tek).

4. How We Use Information

We use your information to:

  • Provide, personalize, and manage your classes, packages, and memberships.

  • Process payments and manage transactions.

  • Communicate schedule updates, confirmations, and studio announcements.

  • Send newsletters, offers, or promotions (only if you opt in).

  • Improve our website, studio experience, and services.

  • Comply with legal obligations or protect our rights.

We do not sell your personal information or share it with advertisers.

5. Sharing Your Information

We may share your information only with:

  • Service providers that help us operate (e.g., payment processors, scheduling platforms, email providers).

  • Legal authorities if required by law or court order.

  • Successor entities in the event of a business transfer (with prior notice).

All service providers are required to protect your information and use it only for the purpose of providing their services to us.

6. Cookies and Tracking

Our website may use cookies or similar technologies to analyze traffic, remember preferences, and enhance performance.

You can disable cookies in your browser settings, but some site features may not function properly without them.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

8. Data Retention

We keep your information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes. When data is no longer needed, it is securely deleted or anonymized.

9. Your Privacy Choices

You may:

  • Access or correct your personal data.

  • Request deletion of your data, unless required by law to retain it.

  • Opt out of marketing emails or texts at any time by clicking “unsubscribe” or replying STOP.

To exercise your privacy rights, contact us at info@capecoralpilates.com.

10. Third-Party Links

Our website may link to external websites or social media pages we do not control. We are not responsible for their content or privacy practices. Please review their policies before providing personal information.

11. International Transfers

Rise Reformer Pilates operates in the United States. If you are accessing our services from outside the U.S., you consent to the transfer and processing of your information here.

12. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with the updated “Effective Date.” Your continued use of our services after such changes constitutes acceptance of the new policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Rise Reformer Pilates
1405 SE 47th Ter Cape Coral, FL
info@capecoralpilates.com